Returns (14 days from delivery)

You can request a return within 14 days of delivery. After approval, you have 14 days to send the box back.

Return conditions

• Used boxes are accepted so you can test the service.
• Return shipping is paid by the customer.
• Refunds cover the box and subscription; shipping fees are not refunded.

Return request

Submit the form and we’ll confirm the return and provide the return address.